Terms & Condition
Terms & Conditions
Last Updated: March 2026
Welcome to [West Midland Movers]. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. Services
We provide removal, delivery, and transport services including house removals, furniture delivery, man with a van, office moves, and related services across Birmingham, the West Midlands, and nationwide.
2. Quotes & Pricing
All quotes provided are based on the information given by the customer at the time of enquiry. Final pricing may vary if:
The volume of items changes
Access conditions differ (e.g., stairs, parking issues)
Additional services are required
We aim to provide transparent pricing with no hidden charges.
3. Bookings & Payments
Bookings must be confirmed in advance. Payment terms will be agreed at the time of booking and may require:
Full payment upon completion, or
A deposit for larger jobs
We reserve the right to cancel bookings if payment terms are not met.
4. Customer Responsibilities
Customers are responsible for:
Providing accurate information about the move or delivery
Ensuring access to the property is available
Packing personal and fragile items securely unless agreed otherwise
We are not responsible for delays caused by incorrect information or restricted access.
5. Liability & Insurance
We take great care in handling your belongings. While our services are fully insured, our liability is limited to:
Damage caused due to negligence
Loss or damage during transport within agreed terms
We are not responsible for:
Items not properly packed by the customer
Pre-existing damage
Delays due to traffic, weather, or unforeseen circumstances
6. Cancellations & Rescheduling
Customers may cancel or reschedule bookings with prior notice. Cancellation policies may include:
No charge for cancellations within an agreed timeframe
A fee for last-minute cancellations
Please contact us as soon as possible to make changes.
7. Delays
While we aim to provide timely services, delays may occur due to traffic, weather conditions, or other unforeseen factors. We will keep you informed in such cases.
8. Prohibited Items
We do not transport hazardous, illegal, or dangerous items, including:
Flammable or explosive materials
Illegal goods
Perishable or restricted items
Customers must inform us in advance about the nature of items being transported.
9. Website Use
All content on this website is for general information only. We reserve the right to update or change content without notice.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services means you accept any updates.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
[West Midland Movers]
Birmingham, West Midlands, UK
Phone: [0124563636]
Email: [westmidland@gmail.com]